Shipping Policy

Shipping to US

Country

Method

Costs

Shipping time

UnitedStates

Standard
Shipping
US$4.99
Orders $59+ Free
7 - 14
Business Days
United States
Express
Shipping
US$25.99
Orders $169+ Free
 3-8
Business Days

Shipping to WorldWide

Country Method Costs Shipping time
Worldwide Standard Shipping 

US$4.99 Orders $59+ Free

10 - 20 Business Days
Worldwide Express Shipping US$25.99 Orders $169+ Free 5 - 9 Business Days  

Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.
5) Any questions, please contact us Email:service@ultra-dna.com

Return Policy
ÔÇó┬áUltra-dna will accept exchanges & returns within 30 days of receiving.
ÔÇó Clearance products, free gifts, bras & underwear are not eligible for return policy.
ÔÇó Items must be unworn and unwashed items in their original condition and packaging. We simply ask that you try it on OVER panties or undergarments.
ÔÇó In most cases, we can only process one return or exchange for each order. For your benefit, please carefully consider all the products you need to return.